{"id":6163,"date":"2025-04-24T08:11:43","date_gmt":"2025-04-24T01:11:43","guid":{"rendered":"https:\/\/nasmedia.id\/store\/?p=6163"},"modified":"2025-10-12T18:01:05","modified_gmt":"2025-10-12T11:01:05","slug":"analisis-kinerja-pelayanan-dan-kepuasan-pelanggan-dalam-konteks-manajemen-rumah-sakit-pendekatan-evaluatif-strategi-peningkatan-dan-rekomendasi-berbasis-perspektif-pelanggan","status":"publish","type":"post","link":"https:\/\/nasmedia.id\/store\/analisis-kinerja-pelayanan-dan-kepuasan-pelanggan-dalam-konteks-manajemen-rumah-sakit-pendekatan-evaluatif-strategi-peningkatan-dan-rekomendasi-berbasis-perspektif-pelanggan\/","title":{"rendered":"Analisis Kinerja Pelayanan dan Kepuasan Pelanggan dalam Konteks Manajemen Rumah Sakit: Pendekatan Evaluatif, Strategi Peningkatan, dan Rekomendasi Berbasis Perspektif Pelanggan"},"content":{"rendered":"<figure><\/figure>\n<p><strong>Dr. dr. Ratna Dewi Puspita Sari, Sp.Og. MARS., Dian Permata Sari, M.Pd.<\/strong><\/p>\n<p>Editor: Dr. Sutarto, SKM, M.Epid.<\/p>\n<p>Rp. 80.000<\/p>\n<p>Deskripsi<\/p>\n<p>Dinamika dunia pelayanan kesehatan saat ini menuntut setiap institusi untuk mampu beradaptasi dengan cepat, meningkatkan mutu layanan, dan memastikan keselamatan serta kepuasan pasien. Dalam konteks inilah buku ajar ini hadir, sebagai referensi ilmiah dan praktis bagi mahasiswa, tenaga kesehatan, maupun pengelola institusi layanan kesehatan dalam memahami dan mengelola kinerja pelayanan rumah sakit secara menyeluruh.<\/p>\n<table>\n<tbody>\n<tr>\n<td><strong>Halaman<\/strong><\/td>\n<td><strong>Penerbit<\/strong><\/td>\n<\/tr>\n<tr>\n<td>viii + 81 hlm<\/td>\n<td>PT. Nas Media Indonesia<\/td>\n<\/tr>\n<tr>\n<td><strong>ISBN<\/strong><\/td>\n<td><strong>E-ISBN<\/strong><\/td>\n<\/tr>\n<tr>\n<td>XXXXXXXXXXXXXXXXXXX<\/td>\n<td>XXXXXXXXXXXXXXXXXXX<\/td>\n<\/tr>\n<tr>\n<td><strong>Ukuran<\/strong><\/td>\n<td><strong>Bahasa<\/strong><\/td>\n<\/tr>\n<tr>\n<td>14.5 x 20.5 cm<\/td>\n<td>Indonesia<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>Dr. dr. Ratna Dewi Puspita Sari, Sp.Og. MARS., Dian Permata Sari, M.Pd. Editor: Dr. Sutarto, SKM, M.Epid. Rp. 80.000 Deskripsi Dinamika dunia pelayanan kesehatan saat ini menuntut setiap institusi untuk mampu beradaptasi dengan cepat, meningkatkan mutu layanan, dan memastikan keselamatan serta kepuasan pasien. Dalam konteks inilah buku ajar ini hadir, sebagai referensi ilmiah dan praktis&hellip;&nbsp;<\/p>\n","protected":false},"author":165,"featured_media":6164,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":70,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[8,11],"tags":[],"class_list":["post-6163","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bookstore","category-tracking-buku"],"_links":{"self":[{"href":"https:\/\/nasmedia.id\/store\/wp-json\/wp\/v2\/posts\/6163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nasmedia.id\/store\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nasmedia.id\/store\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nasmedia.id\/store\/wp-json\/wp\/v2\/users\/165"}],"replies":[{"embeddable":true,"href":"https:\/\/nasmedia.id\/store\/wp-json\/wp\/v2\/comments?post=6163"}],"version-history":[{"count":1,"href":"https:\/\/nasmedia.id\/store\/wp-json\/wp\/v2\/posts\/6163\/revisions"}],"predecessor-version":[{"id":6165,"href":"https:\/\/nasmedia.id\/store\/wp-json\/wp\/v2\/posts\/6163\/revisions\/6165"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nasmedia.id\/store\/wp-json\/wp\/v2\/media\/6164"}],"wp:attachment":[{"href":"https:\/\/nasmedia.id\/store\/wp-json\/wp\/v2\/media?parent=6163"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nasmedia.id\/store\/wp-json\/wp\/v2\/categories?post=6163"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nasmedia.id\/store\/wp-json\/wp\/v2\/tags?post=6163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}